NETKO CO., LTD.
NETKO CO., LTD. (“the Company”) as the provider of Information Technology Services, Software and Application Development, IT Outsourcing, and Digital Transformation Consulting through the website netkosolution.com (“the Website”), recognizes the paramount importance of protecting your personal and corporate data. This Privacy Policy is established in compliance with the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand to clarify how we collect, use, disclose, and secure your personal information.
1. Personal Data We Collect
The Company collects only the necessary information required for business coordination and service delivery, which includes:
- Contact and Organizational Information: First and last name, job title, company/organization name, phone number, email address, and any information provided through our “Contact Us” or Request for Quotation (RFQ) forms.
- Technical and Usage Data: IP Address, browser type, cookies, and user behavior on the Website to improve your browsing experience.
- System and Infrastructure Data (For Clients): In cases where the Company provides infrastructure setup, software maintenance, or cloud management services, we may access certain technical information within the scope of work specified in the service agreement.
2. Purposes of Processing Data
The Company processes personal data under the lawful bases of contractual performance and legitimate interests for the following purposes:
- To communicate, provide information on our IT services, and issue official quotations upon your request.
- To perform services according to contractual agreements, including software development and ongoing IT support.
- To analyze Website usage statistics, enhance cyber security measures, and continuously improve the Company’s service quality.
3. Data Security and Confidentiality
As IT professionals, cyber security is our top priority. We implement strict security measures as follows:
- Data Encryption: Our website and data storage systems are fully secured using SSL (Secure Sockets Layer) technology with high-level 256-bit encryption under the HTTPS protocol.
- Access Control: Access to client data is strictly restricted to authorized system engineers and relevant personnel, requiring secure authentication processes.
- Non-Disclosure Agreement (NDA): Client source codes, system architectures, and proprietary corporate data are protected under strict confidentiality agreements.
4. Disclosure of Personal Data to Third Parties
The Company will never sell, rent, or lease your personal data to third parties. We may disclose data only to trusted technical partners and infrastructure providers (such as world-class Cloud Hosting services) who operate under signed Data Processing Agreements, or when required by legal orders from government authorities.
5. Data Retention Period
The Company will retain your contact data for the duration of our business relationship or active service agreement. Upon the termination of services, data will be stored for no longer than 5 years for after-sales support and compliance auditing purposes, after which it will be permanently and securely deleted.
6. Rights of the Data Subject
Under the PDPA, you possess legal rights regarding your personal data, including the right to access, request copies, correct inaccuracies, restrict processing, withdraw consent, or request the deletion of your data from our systems. You can exercise these rights by contacting us through the channels provided below.
7. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your data subject rights, please contact our Data Controller at:
Data Controller: NETKO CO., LTD.
Address: 153/303 Soi Prachauthit 89/1, Prachauthit Road, Thungkru, Thungkru, Bangkok 10140
Email: contact@netkosolution.com
Phone: +66 61 929 6249
